Support

We usually reply within one business day.

Contact us

Email domenic@18yard.dev from the address you signed up with, and tell us what you were doing and which platform it was. Screenshots help. Spread is made by 18 Yard Development Studio, a business name of Automate Smart Home Studio Pty Ltd (ABN 46 669 281 583), South Australia.

Connecting accounts

• Go to Accounts and choose the platform, then sign in to it and approve Spread.
• Instagram needs a Business or Creator account. Facebook posts go to the Pages you manage; personal profiles can’t be posted to.
• If an account shows “Reconnect”, tap it and sign in again. Spread warns you a few days before a platform makes you sign in again.

Plans and billing

• Spread is free for 3 posts a month on up to 3 connected accounts. Paid plans raise your monthly posts and connected accounts.
• Subscriptions bought in the app are managed by Apple or Google: cancel or change them in your App Store account settings or in Google Play. Plans bought on the web can be managed from the Plan page in the web app.
• Bought a plan on another device? Sign in with the same Spread account, or tap Restore purchases on the Plan screen.

A post didn’t go out

Open the post under Posts: each platform shows its own result and the reason if it failed. Most failures are fixed by reconnecting the account and trying again.

Deleting your account

In the app, go to Settings and tap Delete account. See Delete your data for what’s removed and other options.